While 111 is still the emergency number for Police, Fire and Ambulance, the NZ Police have introduced an easy to remember non-emergency number: 105
Sometimes you need to call the police to report a crime, but it’s not a ‘sirens-blaring, lights-flashing’ emergency. To help ensure that 111 is kept clear for emergencies, you can now contact New Zealand Police for non-emergencies by calling ‘105’ – it’s a free call.
No longer will you have to hunt around for your local police station contact number. Just remember 105. There’s even a catchy song to help you remember.
What things can I use the 105 number for?
You can use 105 to report things that have already happened that do not require immediate Police assistance, ie
- Your personal property has been stolen or lost (eg handbag, wallet, phone, bike)
- Your car has been stolen or broken into
- Someone has graffitied your property
- You suspect that someone is trying to scam you (or someone you know)
- You suspect illegal activities like drug dealing
- If you want to add information to your existing Police report
You can also go online to 105.police.govt.nz to report a theft in a public place or from a car, intentional property damage, shoplifting, and lost property. You can also use this link to get an update on an existing report.
For more information, please go to refer to the 105 FAQs.
Always call 111 if:
- There is a fire
- You or someone else is seriously hurt or ill and needs an ambulance
- Someone is breaking into your house or you suspect that they are still in your house
- A car accident results in people being hurt, or the accident causes an obstruction
- Someone has been assaulted and the offender is still there
- You are afraid for your safety or for those around you
- You need an emergency Police response
Call *555 (mobile phone only)
- For urgent but not life-threatening traffic matters that don’t need an emergency Police response
- Continuous poor driving
- Traffic congestion, breakdowns and obstructions on the highway
Written by Julie Scanlon
Julie is Editor for Kidspot NZ and our MVP. Her hobbies include laughing uncontrollably at her own jokes, annoying her family by asking questions about movie plots, and never taking anything too seriously. She speaks a little Spanish and a lot of Yorkshire.
Favourite motto to live by: “It ain’t nothing but a thing”